Questions, answered plainly.

₦205,000 per month on the 3-month plan (billed once) or ₦240,000 month-to-month. That covers the medication at every dose in your titration, your doctor's consultation and reviews, all injection supplies and delivery — no membership fee, no charge per follow-up.

No. Renu is direct-pay only, which is why the price is the same for everyone and published on this page. Pay by card, bank transfer or USSD through Paystack.

No. One figure covers every dose on the ladder from 2.5 mg to 15 mg. Charging more at higher doses would give us a reason to move you up faster than your gut can handle, and that is the wrong incentive to build a programme on.

You are not charged. Payment is taken after a prescribing decision, not before, so an unsuccessful consultation costs you nothing but the three minutes.

Any time, with no exit fee. On a 3-month plan, unused sealed vials are refunded — opened or temperature-exposed medication cannot be, for the same reason no pharmacy anywhere takes it back.

Yes. Tadalafil and sildenafil are prescribed as generics — the same active molecule as the branded versions at a fraction of the price. PT-141 is an injectable peptide and works differently, on desire pathways in the brain rather than blood flow.

Because when the two were compared head to head in SURMOUNT-5, tirzepatide produced greater sustained weight reduction. Stocking both would mainly give us something cheaper to upsell from, and we would rather run one programme properly.

GHK-Cu is a copper tripeptide used for follicle repair, scalp health, skin firmness and wound healing. Your doctor sets it up as an injectable or topical protocol depending on whether you're treating hair, skin or both, and reviews your progress photos monthly. The topical evidence is better than the injectable evidence and your doctor will say so.

Message your doctor on WhatsApp. Nausea, constipation and reflux are most common in the first weeks and after a dose increase — we can hold your dose, slow the titration or add ondansetron at no extra charge.

Yes. Batch number and expiry are recorded against your order and printed on the delivery note, and you can ask for the certificate of analysis at any point.

Yes. Every prescription is written by a doctor registered with the Medical and Dental Council of Nigeria and dispensed by a Pharmacists Council of Nigeria–registered pharmacy. Imported and compounded preparations follow NAFDAC requirements, and we can share documentation on request.

Yes, unless they are away. Continuity is the point — the person adjusting your dose in month five should be the person who read your intake in month one.

The doctor tells you why, and refers you if something needs seeing in person first. About one in seven applicants is declined or referred, and none of them are charged.

Your health information is processed under the Nigeria Data Protection Act 2023, stored encrypted, and never sold. Only the clinicians involved in your care and the pharmacy filling your order can see it.

GLP-1 and peptide orders ship in an insulated box with frozen gel packs and a temperature indicator strip. Lagos and Abuja are same-day by dispatch rider; other cities go by next-flight courier in 1–3 days. If the strip shows a breach, we replace the vial at no cost.

Plain outer packaging with no medication or condition named, addressed to you. Sexual-health and skin orders never show a product name on the waybill.

Yes. Blood pressure, diabetes and cholesterol plans ship automatically every 30 days with a doctor reviewing your readings each cycle. Most members start on weight care and move their daily prescriptions over afterwards.

Tell the care team and the schedule shifts. We can send the next cycle early, hold it, or ship to a different Nigerian address — what we cannot do is ship outside Nigeria.